Resources
Member participants can find resources for all the sessions below, including presentation decks, workbooks, and referenced reading materials.
Session 1: Understanding Your Communication Style
Additional Reading:
Social Style/Management Style (Robert Bolton & Dorothy Grover Bolton)
Behavioral Styles Overview (NHS UK)
Writing Your User Manual (Quartz)
Workbook:
Session 2: Building Your Personal Operating Model
Additional Reading:
Building Your Personal Operating Model (ABA Member Resource)
What Having a “Growth Mindset” Actually Means (Harvard Business Review)
Manage Your Energy, Not Your Time (Harvard Business Review)
More than Work-Life Balance, Focus on Your Energy (McKinsey & Company)
Workbook:
Session 3: Coaching For Performance
Additional Reading:
Does Coaching Work? A Meta-Analysis (Taylor & Francis)
Selective Attention Test (YouTube)
Coaching Virtually (ABA Member Resource)
Session 4: Managing Difficult Conversations
Additional Reading:
Difficult Conversations (Douglas Stone, Bruce Patton and Sheila Heen)
Intent vs. Impact (BetterUp)
Intent & Impact in Relationships (Gottman Institute)
The Radical Candor Approach (Radical Candor)
Workbook:
Session 5: Recognizing and Managing Bias
Additional Reading:
Avoiding Bias in Performance Feedback (ABA Resource)
Workbook:
Session 6: Norming Your Team Around Psychological Safety
Additional Reading:
Comparative Agility, Psychological Safety Assessment (Survey includes questions on acceptance, collaboration, awareness, constructive confrontation etc.)
Project Implicit, Harvard University (Multiple IATs (implicit association tests) available including Transgender IAT, Sexuality IAT, Race IAT etc.)
Session 7: Adopting a Growth Mindset
Additional Reading:
Do you know what motivates your team? (Harvard Business Review)
Workbook:
Session 8: Leading and Managing Through Change
Additional Reading:
Leading change may need to begin with changing yourself (Harvard Business Review)
Workbook: