Management Fundamentals Resources

Upon completing the course, member participants can find resources for all the sessions below, including presentation decks and referenced reading materials.

Session 1: Understanding Your Communication Style

Additional Resources:

• Social Style/Management Style (Robert Bolton & Dorothy Grover Bolton)

• Behavioral Styles Overview (NHS UK)

• Writing Your User Manual (Quartz)

• User Manual Template (Download as a Word doc)

Session 2: Building Your Personal Operating Model

Additional Resources:

• Building Your Personal Operating Model (ABA Member Resource)

• What Having a “Growth Mindset” Actually Means (Harvard Business Review)

• Manage Your Energy, Not Your Time (Harvard Business Review)

Session 3: Coaching For Performance

Additional Resources:

• Does Coaching Work? A Meta-Analysis (Taylor & Francis)

• Selective Attention Test (YouTube)

• Coaching Virtually (ABA Member Resource)

Session 4: Managing Difficult Conversations

Additional Resources:

• Difficult Conversations (Douglas Stone, Bruce Patton and Sheila Heen)

• Intent vs. Impact (BetterUp)

• Intent & Impact in Relationships (Gottman Institute)

• The Radical Candor Approach (Radical Candor)

Session 5: Recognizing and Managing Bias

Additional Resources:

• Avoiding Bias in Performance Feedback (ABA Resource)

Session 6: Norming Your Team Around Psychological Safety

Additional Resources:

• Good Meeting Checklist

• Comparative Agility, Psychological Safety Assessment (Survey includes questions on acceptance, collaboration, awareness, constructive confrontation etc.)

• Self-Assessment: How Privileged Are You?

• Project Implicit, Harvard University (Multiple IATs (implicit association tests) available including Transgender IAT, Sexuality IAT, Race IAT etc.)